ITIL
CONTINGENCY PLANNING
ITIL - Contingency Planning


Contingency planning is the process of ensuring that IT Services can continue should a serious incident occur. Clearly, this is a fundamental part of service management.

The contingency planning process involves a number of steps. These range from business impact analysis (assessing what the potential impact of an incident may be) to creation and testing of a sound plan.

Fortunately, a number of resources and tools have emerged to assist this process. We have selected the most appropriate below:


Business Continuity Generator CREATING A CONTINGENCY PLAN
The BCP Generator provides a straight forward way of creating a comprehensive business continuity and disaster recovery plan. It comprises a top quality business continuity guide and a an easy to use business continuity plan template.

The tool was created by leading industry figures, enabling a fully functional plan to be created with minimum of fuss.

Disaster Recovery Template         Buy It Here: $199


Disaster Recovery Toolkit AUDITING THE PLAN & CONTINGENCY PRACTISES
But what if you already have a plan? How do you know it will work? How do you check your contingency practices to ensure they are adequate?

The Disaster Recovery Toolkit was created to address these concerns. It comprises: a contingency audit questionnaire; an audit questionnaire for your plan (if you have one); a dependency analysis document... questions and guidence; a checklist, framework and action list for contingency planning; a business impact analysis questionnaire.

Disaster Recovery Checklists         Buy It Here: $99





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Service Management Resources


Contingency Planning World provides for contingency management & planning

BS15000 can now be purchased online from the Electronic Shop

A comprehensive set of security policies can be obtained from the Information Security Policies Group

Security risk analysis is also essential to top quality IT service management

The FTC is the main consumer protection agency in the US.